freshdesk.comFreshdesk | Customer support software by Freshworks

Products Empower your support team to work together and resolve customer issues faster. Customer Support Software Keep your sales team in the know about prospects and close deals faster. Sales CRM Software Freshworks 360 The customer-for-life software suite Learn more Streamline your IT service and manage internal requests from your employees. IT Service Management Software Engage with website visitors and product users for sales and customer success. Customer Messaging Software New Agile project management software for development teams. Plan, track, test and ship, all in one place. Agile project management software Setup a cloud-based call center across 40 countries within minutes. Call Center Software Recruit and onboard top talent. Manage all employee data and time off in one place. Human Resources Software TOOLS Monitor your website’s availability. Get down alerts and status pages for free. Free website monitoring tool Convert your website visitors through highly robust conversion optimization techniques. Conversion Optimization Suite NEW Enable your teams, partners, and agents to collaborate with full context. Enable your teams, partners, and agents to collaborate with full context. New Setup your hosted public status page, in 1-click, free forever. Hosted public status pages Explore refreshing apps and integrations for Freshworks products Visit the Marketplace Platform Customer-For-Life Cloud Freddy AI Solutions Company About Leadership Board of Directors Investors Affiliates Careers Contact Us Customers Support Marketplace North America English Europe English (Europe) Deutsch Nederlands Français Svenska Español Russia Italian Polish Turkish Czech Dansk Flemish Suomi Norsk Latin America Español Portugese - Brazilian Asia Pacific 日本語 Korean Republic Simplifed Chinese Thai Vietnamese Traditional Chinese Features Ticketing Collaboration Automations Help widget Reporting & Analytics Security New Features All Features Pricing Solutions By Size Enterprise SMB By Use Case Omnichannel AI Self Service Field Service By Industry Retail & E-commerce Travel & Hospitality Software & IT Online-first Healthcare Education Resources Customer Stories Resource Library Webinars Videos Free Tools Academy Blog Apps Login Sign up Platform Customer-For-Life Cloud Freddy AI Solutions Company About Leadership Board of Directors Investors Affiliates Careers Contact Us Customers Support Marketplace English (Europe) Deutsch Nederlands Français Svenska Español Español Portugese - Brazilian Russia 日本語 Korean Republic Italian Simplifed Chinese Thai Vietnamese Polish Traditional Chinese Turkish Czech Dansk Flemish Suomi Norsk Polski Italiano 中文 中文简 Pусский 日本語 العربية English Delight your customers and win them for life Looking for an Omnichannel, AI-driven or Self Service solution for customer service? We’ve got you covered! Sign up for free Over 150,000 businesses of all sizes trust us. With Freshdesk, you can… Streamline all your customer conversations in one place Automate your repetitive work and save time Collaborate with other teams to resolve issues faster and much more... See all features So, what brings you here today? I’m using email for support and it’s getting chaotic. Start Ticketing I’m using another helpdesk and it’s overwhelming. Make the switch Support, now simplified Conversations made easier Collaborations made stronger Support made more automatic Answers made available faster Insights made more accessible Support, now simplified Conversations made easier Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place Collaborations made stronger Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect Support made more automatic These automations will help you eliminate repetitive tasks and keep an eye on critical events. Answers made available faster Guide customers to get help faster, by showing solution articles on your website. Insights made more accessible Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards Here’s why our customers choose us We began looking for a new tool in autumn and were keen to get one in place and optimised ahead of the Christmas peak period. Freshdesk ensured that the implementation process was as smooth as possible, and the team were up and running within 48 hours.” Vaughan Potter Head of Customer Services Hamleys Read full case study We were blown away when we saw Freshdesk. The combination of social, email, knowledge base, mobile, and gamification all together is what sealed the deal for us.” Charles Cooper Director, Technology Support Services Lesley University Read full case study We recommend Freshdesk because it’s great and their agents are determined to make it fit their customer’s needs.” Matthijs Lok Marketing Manager Online Pearson Read full case study Freshworks products are the perfect complement to our back-office management tools. We’ve been relying on Freshworks tools for more than 3 years to provide integrated mission-critical solutions to AUTO1 Group’s customer and dealer service departments, as well as internally. In addition to outstanding products, Freshworks also offers excellent service and high level customer-success support, which makes them our Tier-1 solution for smart and efficient customer engagement cloud solution” Niv Liran Chief Product Officer AUTO1 Group Try us. You will love the Freshdesk experience. Start your 21-day free trial. No credit card required. No strings attached. Sign up for free Freshworks Freshdesk Freshservice Freshsales Freshcaller Freshchat Freshteam Freshmarketer Freshconnect Freshping Freshrelease Freshstatus Company About Leadership Board of Directors Investors Affiliates Partners Careers Newsroom Contact Us GDPR Freshdesk Features Pricing Apps Customers Training API & Developers Resources Blog Free helpdesk software Free Ticketing System Customer Portal Software Field Service Management Software Top Features Ticketing Collaboration Omnichannel Helpdesk Automations Self Service Field Service Management Reporting & Analytics Customizations Secure Helpdesk Compare Helpdesk Helpdesk Software Solutions Enterprise SMB E-commerce Healthcare Education existing users login Mobile Apps Connect with us Sales and Support +1-866-832-3090 support@freshdesk.com Terms of Service Privacy Notice Takedown Policy GDPR Security Copyright © Freshworks Inc. 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